Shipping policy

At LuViCal Candle Co., we strive to ensure your candles are delivered safely and promptly. Below are the details regarding our shipping process.

• All orders are processed within 2-3 business days.

• Orders are not shipped or delivered on weekends or holidays.

• During periods of high order volume, processing may take a bit longer. If there is any significant delay, we will notify you via email.

• Shipping charges are calculated at checkout based on your delivery location and order size.

• Standard Shipping: Estimated delivery within 5-7 business days.

• Expedited Shipping: Estimated delivery within 2-3 business days.

• Free shipping is available on orders over $25 within the continental U.S.

• After your order has shipped, you will receive a shipping confirmation email with a tracking number. This allows you to track your shipment and stay updated on its delivery status.

• At this time, LuViCal Candle Co. only ships within the United States. International shipping is not available.

• If you are outside the U.S. and wish to place an order, please reach out to us at luvicalcc@gmail.com for further assistance.

• LuViCal Candle Co. is not responsible for packages lost or damaged during shipping. In the event your package arrives damaged, please contact the shipping carrier to file a claim.

• For lost packages, please contact us at luvicalcc@gmail.com, and we will assist in resolving the issue.

• LuViCal Candle Co. is not responsible for any customs fees, duties, or taxes imposed on your order. These charges are the responsibility of the customer.

For any questions regarding our shipping policy, please contact us at luvicalcc@gmail.com. We are here to help!